Privacy Policy
Last updated: March 2026
CheapCleanersNearMe.com.au ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and price comparison service. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
We collect information you provide directly to us and information collected automatically when you use our service.
Information You Provide
- ✓Suburb or postcode — to find cleaner providers in your area
- ✓Name and contact details — when you request a quote (name, phone number, email address)
- ✓Job details — bin size required, waste type, hire duration, delivery address
Information Collected Automatically
- ✓Usage data — pages visited, search queries, time spent on pages
- ✓Device information — browser type, operating system, IP address
- ✓Cookies and analytics data — see Section 5 below
2. How We Use Your Information
We use the information we collect for the following purposes:
- 1Connecting you with cleaner providers — your contact and job details are passed to local providers so they can prepare and deliver quotes to you.
- 2Improving our service — usage data helps us understand which suburbs and bin sizes are most searched, so we can expand our provider network accordingly.
- 3Service communications — where you have requested a quote, we may follow up to confirm your enquiry was received.
- 4Legal compliance — where required by law or to enforce our terms.
3. Sharing Your Information with Third Parties
The core function of CheapCleanersNearMe.com.au is connecting you with cleaner providers. When you request a quote, your contact details and job requirements are shared with relevant local providers so they can contact you with pricing.
We may share your personal information with:
- ✓Skip bin providers — local and national providers in our network who service your suburb. They receive only the information needed to prepare your quote.
- ✓Analytics providers — we use tools such as Google Analytics to understand site usage. Data is aggregated and anonymised where possible.
- ✓Service providers — hosting, email, and technical infrastructure providers who process data on our behalf under confidentiality obligations.
Note: We do not sell your personal information to third parties. We do not share your data with providers outside your requested quote enquiry.
4. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected:
| Data Type | Retention Period |
|---|---|
| Quote request details | Up to 12 months |
| Contact information | Up to 12 months |
| Analytics data | Up to 26 months (Google Analytics default) |
| Server logs | Up to 90 days |
5. Cookies and Analytics
Our website uses cookies — small text files stored on your device — to improve your browsing experience and analyse site traffic.
Essential Cookies
Required for the website to function. These cannot be disabled.
Analytics Cookies
Used to understand how visitors interact with our website (e.g. Google Analytics). Data is aggregated and does not identify you personally.
You can control cookies through your browser settings. Disabling analytics cookies will not affect your ability to use our comparison tool. For more information, visit oaic.gov.au.
6. Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, and disclosure. Our website is served over HTTPS. However, no method of transmission over the internet is 100% secure. If you have concerns about the security of your data, please contact us.
7. Your Rights
Under the Australian Privacy Act 1988, you have the right to:
- ✓Access the personal information we hold about you
- ✓Request correction of inaccurate or outdated information
- ✓Request deletion of your personal information (subject to legal obligations)
- ✓Opt out of direct marketing communications
- ✓Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
To exercise any of these rights, contact us at hello@cheapcleanersnearme.com.au. We will respond within 30 days.
8. Links to Third-Party Websites
Our website may contain links to the websites of cleaner providers and other third parties. We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policies of any third-party sites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the updated policy.
10. Contact Us
For any privacy-related questions, requests, or complaints, please contact us:
CheapCleanersNearMe.com.au
Email: hello@cheapcleanersnearme.com.au
Location: Adelaide, South Australia, Australia
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
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